IOWA DEPARTMENT OF JUSTICE
OFFICE OF THE ATTORNEY GENERAL
Thomas J. Miller, Attorney General
CONTACT: Geoff Greenwood
FOR IMMEDIATE RELEASE
December 4, 2012
Miller Cautions Nationwide Insurance and Allied Insurance Customers, and Those Who May Have Sought Quotes from
Companies, about Data Breach
90,000 Iowans affected, more than 1 million nationally
(DES MOINES, Iowa) Attorney General Tom Miller cautioned current, recent and potential Nationwide Insurance and Allied Insurance customers that computer hackers accessed the personal information of more than 91,000 Iowans, which could include Social Security numbers, according to a company disclosure to the Iowa Insurance Division.
The data breach affects approximately 1.1 million people nationally, the Ohio-based company reported to the North Carolina Attorney General.
“This hacking case affects a large number of people, including Nationwide customers and non-customers alike,” Miller said.
In a statement posted on the company’s website, Nationwide divulged that the October 3 data intrusion, which the company reported to the FBI, compromised personal information of both policy holders and non-policy holders, including Social Security numbers, driver’s license numbers, dates of birth, and other identifying information. The non-policy holders may have directly or through third parties sought insurance quotes from Nationwide.
“Many Iowans are probably confused about how they could have gotten caught up in this massive data breach,” Miller said. “That’s because sometime over the last year or so someone may have sought a competitive insurance quote through a company or third party agent, and that agent may have obtained quotes from several companies, including Nationwide, on their behalf. In fact, they may not have even realized the agent checked with Nationwide,” Miller added. “To get that quote, the agent provided the consumer’s personal information to Nationwide, and that’s what we now know has been stolen.”
On November 2, Nationwide verified internally the identities of those whose personal information may have been compromised. On November 16, the company began sending out notices to affected people. Although Nationwide indicates that it is not aware of evidence of personal information being misused, the company is providing free credit report monitoring and identity theft protection services to affected people for one year.
Those who may have been affected and have questions can call a toll-free company hotline at 1-800-760-1125.